Terms of Service - torqan

Terms of Service

Welcome to torqan. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase. If you do not agree to these terms, please do not use our website or purchase our products.

1. About Us

torqan is a provider of natural Miswak Siwak wooden toothbrushes with handles. Our products are handmade, eco-friendly oral care items designed to offer a sustainable alternative for your oral hygiene routine.

2. Orders and Payment

All purchases made through our website must be paid in full prior to shipment. We accept payments exclusively via PayPal, ensuring a secure and convenient checkout experience. By submitting payment, you represent that you have the legal right to use the chosen payment method.

3. Product Information

torqan strives to provide accurate and up-to-date information about our products. However, product descriptions, pricing, and availability are subject to change without prior notice. Our wooden toothbrushes are natural products; therefore, minor variations in color, shape, and size may occur and should be considered part of the handmade nature of the item.

4. Shipping and Delivery

Orders will be processed and dispatched to the shipping address provided at checkout. Delivery times may vary depending on location and carrier but we aim to ship all orders promptly. torqan is not responsible for delays caused by carriers or customs clearance processes.

5. Returns and Refunds

Your satisfaction is important to us. If you receive a damaged or defective item, please contact us within 14 days of receipt at torqan@wshu.net. Returns of unused and unopened products may be accepted within 30 days of delivery, subject to our inspection and approval. Shipping and handling fees are non-refundable unless the return is due to our error.

6. Limitation of Liability

torqan makes no warranties, express or implied, regarding the use or results of our products. We shall not be liable for any damages arising from the use or inability to use the products purchased through our store. All products are sold "as is" and "as available" basis.

7. Intellectual Property

All content, including images, text, logos, and trademarks displayed on our website remain the property of torqan or its licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to Terms

torqan reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page and your continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about our Terms of Service, please contact us:

• Email: torqan@wshu.net
• Phone: 0117 428 2231
• Address: 7 Penn Street, Bristol, BS1 3RB, United Kingdom

Thank you for choosing torqan for your eco-friendly oral care needs.