Contact information
Contact Information
Welcome to torqan, your trusted source for natural Miswak Siwak wooden toothbrushes with handles—handmade eco-friendly oral care products. We are committed to providing excellent service and support to all of our customers. If you have any questions, concerns, or require assistance regarding your order or our products, please do not hesitate to contact us using the information below.
How to Reach Us
Email: torqan@wshu.net
Phone: 0117 428 2231
Postal Address:
7 Penn Street,
Bristol, BS1 3RB,
United Kingdom
Customer Support
Our customer support team is ready to assist you with product inquiries, order status updates, shipping information, and any other questions you may have about your experience with torqan. We aim to respond to all inquiries promptly and professionally.
Payment Information
torqan accepts payments securely through PayPal, ensuring that your transactions are handled with the highest level of safety and privacy. PayPal allows for a smooth checkout process and offers buyer protection for eligible purchases.
Product Information
All our products are carefully handmade to provide eco-friendly alternatives for your oral care routine. The Miswak Siwak wooden toothbrush with handle is a natural product designed to complement your daily regimen. We encourage customers to review all product details and care instructions available on our product pages before making a purchase.
Returns and Exchanges
If you experience any issues with your purchase or if the product received does not meet your expectations, please contact us via email or phone as soon as possible. We will review your case and provide detailed instructions regarding returns or exchanges in accordance with our store policies. Please note that return eligibility depends on the condition of the product and the time frame since delivery.
Privacy and Security
At torqan, we take your privacy seriously. Personal information collected during your interactions with our store will only be used to fulfill orders, provide customer support, and improve your shopping experience. We do not share your personal data with third parties except as necessary to complete your purchase, such as with PayPal for payment processing.
Business Hours
Our team is available to assist you during regular business hours, Monday through Friday. While we strive to respond to all messages promptly, response times may vary based on inquiry volume.
Feedback and Suggestions
We welcome your feedback and suggestions to help us improve our products and services. Please feel free to get in touch with us with any comments or concerns.
Legal Disclaimer
torqan provides all product information in good faith and does not make any medical or health claims regarding the use of our natural Miswak Siwak wooden toothbrushes. Our offerings are intended as eco-friendly oral care products and should not replace professional dental advice or treatment.
Thank you for choosing torqan. We look forward to serving you and supporting your commitment to sustainable, natural oral care.